Frequently Asked Questions (FAQ)

A. Yes, we are licensed, bonded, and insured.

A.Homes that are being left unoccupied for long periods of time should be winterized to prevent frozen or bust pipes. We recommend monitoring the weather for winterization in the fall before temperatures drop. De-winterization is typically completed in the spring when requested and expected to return to the home.

A.In most cases the heater does not need to be drained, but there are circumstances that it is beneficial if heavy sediment is occurring or discoloration on hot water side of plumbing. If you are unsure or have questions about your specific situation, we are happy to discuss whether draining the heater will resolve your specific issue or not.

A.If you are experiencing lack of hot water or extreme temperature change, it may be a sign your heater needs attention whether it is servicing, or replacing if necessary, depending upon the age of heater.

A. Gas tankless hot water heaters are supposed to be cleaned once every year.

Septic tank pump outs very depending upon the amount of people occupying the home. Our septic company Hayden Septic is full septic service. If you have any questions or would like to inquire about our septic services, we can be reached at 410-257-1742 or visit us at haydenseptic.com.

At least once a year the whole house filter needs to be changed out, some homes require more frequent replacements of filter.

A. The promptest way to get a response or reach our company is by phone call. We walk through and discuss your plumbing, well, and gas services to get an accurate description of what you’re looking to have done."